Server Management/Administration
Our Automated Administration tools and staff expertise allows us to provide a comprehensive approach to our customers. At your request we come up with tailor made, customized support options.
| Hours Basis | Prices | Type of Control panel | Type of Operating System | |
| 01 Hour Response Time | $17.0/Hour | Plesk | Windows | |
| 03 Hours Response Time | $15.0/Hour | Cpanel | CentOS | |
| 06 Hours Response Time | $12.0/Hour | Direct Admin | RHEL | |
| 12 Hours Response Time | $10.0/Hour | DotNet panel | Fedora | |
| Support Coverage | Working Hours | Additional on above package | ||
| Day Shift 8 a.m. to 8 p.m. (IST) | $20(In India) and $10 (Other countries) | |||
| Night Shift 8 p.m. to 8 a.m. (IST) | $10(In India) and $20 (Other countries) |
| Services you can outsource to HostingIcon | Terms of Service | ||
| Linux and windows Installation/ management | Maximum 2 instance/hours. An instance can be a ticket/chat/ phone | ||
| Dedicated system Administrator | $10 per block of 5 additional instances. | ||
| Network and Security Management Services | Response Time: According to plan | ||
| PCI Setup and documentation support | Language : English | ||
| Mail Server Support services | Support Channel: Phone, Ticket/Email and Chat support | ||
| MySQL and MSSQL Database installation/Support | Payment terms 100% in advance | ||
| Zimbra Collaboration Suite installation and support | 10.30% Service Tax Additional, if billed in India | ||
| OTRS:Open source Ticket Request System installation and support | 24/7 shared support, covers level 2/3 technical, presales & billing issues | ||
| PHPlive Support chat | |||
| PHPlist Mailing Software - Installation/support | |||
| Vulnerability Assessment | |||
| Plesk,CPanel,Directadmin,Webmin installation and support | |||
| To avail the above service, call us at 41031666 / 41031600 Also you can email at sales@hostingicon.com Our sales team will get in touch with you soon. |
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